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Returns Policy

You have the right to return the products you purchased only in those cases where, due to the fault of, you have been sent incorrect products or damaged during transport. In this case, the costs of returning the products, as well as the costs of re-promotion to the customer, are borne by as long as the method of return recommended by is followed. You must contact on the day of receipt of the products so that we can take the necessary actions for the immediate replacement or refund of their value.

In the above case (where, due to's fault, you have been sent incorrect products or damaged during transport) and you wish to return your money, this can be done in the following ways:

In the case of debiting via credit card, will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed with any act provided for on the basis of the contract it has drawn up with the customer without any relevant liability of Raniak. gr now., following this information, does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract.

In the case of cash payment due to cash on delivery, the refund will be made by deposit to a bank account indicated by the customer.

In case of payment by bank transfer, a reverse bank transfer will be made from's accounts to the customer.